Neste caso, a tela quebrada pode apresentar erro na conexão entre o monitor e o computador ou ainda a resolução do computador com a placa de vídeo pode estar apresentando problemas. Sendo assim, verifique se o funcionamento da conexão está correto.
Outro detalhe importante a ser verificado, é se há incompatibilidade nas especificações técnicas do computador. Se esse for o caso, procure uma assistência técnica e faça a troca.
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